Peaks & Plains Sell Private Telecare Business To Local Provider

Peaks & Plains Housing Trust have recently sold their private telecom business to local telecom provider, Astraline as part of Johnnie Johnson Housing who is a not-for-profit housing association dedicated to offering quality homes for independent living.

The deal, of which has safeguarded 12 jobs, will ensure that private customers who have been supported by the trust for 30 years will continue to be serviced by a local provider with a like-for-like 24/7 emergency response and falls-lifting service.

This acquisition allowed the Poynton-based Astraline to extend the range of services to support customers to maintain their independence at home. Bolstering the Astraline telecare team will be six members of staff and six first aid-staff who will form a mobile responder service for Astraline.

The Director of Customers for Peaks & Plains said:

“It was crucial for us to find a provider that could meet our two main priorities: continuity of care for our customers and the successful transfer of our staff to the new provider. We selected Astraline for its experience in the sector and its commitment to investing in future-focused technology. We know that Astraline’s expertise in delivering services to older and vulnerable people can only be enhanced by the addition of our experienced team.”

The Assistant Director of Astraline, Joe McLoughlin commented:

“We are looking forward to continuing to deliver and enhancing our existing services across the region, as well as welcoming the new members of the team into our organisation. We have ambitious aspirations here at Astraline and believe that acquiring such a fantastic service is a key milestone in our growth and service development plans.”

Astraline is anticipating that their enhanced mobile responder unit will soon open a wider audience to new customers living in the Cheshire East Region.

Peaks & Plains are still supporting customers across Cheshire East through its Trustlink service as part of the Council’s Assistive Telecare contract.